Return Policy

Return, Refund & Exchange Policy

Only unused and unopened items may be returned to ClickBlock. Use may be defined as any attempt to install, open or use an item. Inspect your products carefully upon receipt. No returns will be accepted after 14 days of the original receipt date.  You must contact ClickBlock via email for a return merchandise authorization (RMA number) before shipment. Any item shipped back prior to contacting ClickBlock for authorization, will be sent back at the owner's expense. Shipping cost is non-refundable. All return requests are handled on a case-by-case basis. An RMA number does not imply that credit or exchange will be issued. It is only an authorization to return a product to us for evaluation. We reserve the right to reject any return based on its condition or non-compliance with our return policy.


Return Freight Cost and Insurance 

Shipping and insurance costs associated with returns, for any reason, are strictly the responsibility of the sender. We share the shipping costs associated with a return of defective merchandise for replacement. The customer pays for return shipping and insurance, and we will pay to ship the replacement. All returns must be insured.